Urgent Maintenance Activity Notification 11/11/2019 11:00PM UTC - 11/12/2019 12:00AM UTC

Ashburn, VA

Maintenance details

Dear customer,
As part of our commitment to provide the best possible infrastructure for your business, we’re notifying you of emergency network maintenance that may affect your service. This maintenance does not require you to take any action and all Cato’s platform enhancements will be available upon completion of the maintenance work. We encourage you to read the details below.

Maintenance scope:
Software Services
Maintenance Work Description:
Emergency maintenance to stabilize our software and reload the services. We will take best care to perform this as quickly and gracefully as possible with limited impact to your traffic.

We are making all efforts to ensure that you will have no downtime during this maintenance. However, you may still experience:
* Intermittent Inbound and Outbound packets latency and timeouts
* Short and temporary service disconnections

Estimated amount of downtime:
During the maintenance window, actual maintenance operation takes approx. 30sec. until network upgrade is complete.
Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at support@catonetworks.com