PoP Infrastructure downtime - Resolved resolved, 01/14/2020 08:15PM UTC Ashburn, VA Atlanta, GA Boston, MA Chicago, IL Columbus, OH Dallas, TX Denver, CO Los Angeles, CA Miami, FL New York, NY Portland, OR San Jose, CA Santa Clara, California Seattle, WA Montreal, Canada Vancouver, Canada Toronto, Canada Calgary, Canada Las Vegas, Nevada Amsterdam, The Netherlands Dublin, Ireland Frankfurt, Germany London, United Kingdom Madrid, Spain Milan, Italy Paris, France Prague, Czech Republic Stockholm, Sweden Tel Aviv, Israel Bucharest, Romania Hong Kong, China Jakarta, Indonesia Manila, Philippines Shenzhen, China Beijing, China Shanghai, China Seoul, Republic of Korea Singapore, Singapore Tokyo, Japan Mumbai, India Kuala Lumpur, Malaysia Bangkok, Thailand Hanoi, Vietnam Ho Chi Minh City, Vietnam Melbourne, Australia Sydney, Australia Perth, Australia Dubai, United Arab Emirates

Notification history

01/14/2020 08:15PM UTC
Dear Customer,

While performing scheduled maintenance (of window of Tuesday), sites that were relocated had problem authenticating, causing them to be disconnected, and remain in recovery mode. We identified the issue and restored tunnel connectivity on the affected sites.

For additional information please contact support@catonetworks.com
01/14/2020 07:54PM UTC
We have identified that our service is currently down due to a infrastructure outage. Cato's engineering are working to restore the service ASAP.
If you have any further questions, please contact our Support team at support@catonetworks.com
We are sorry for the inconvenience caused.