Service Disruption Notification resolved, 09/13/2019 12:27PM UTC Los Angeles, CA

Notification history

09/13/2019 12:27PM UTC
Dear customer,

Our LA carriers fully recovered and service is back to normal.

If you have any further issues or questions, please contact our Support team at
09/13/2019 11:33AM UTC
Dear customer, 

Our LA carriers are having issues in the network, causing sporadic service packet loss and disconnections. We identified the symptom and working with the vendor to fully mitigate it.

Increased latency, possible packet loss and disconnections might appear during this time.

Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at