Service Disruption Notification resolved, 05/06/2019 03:00PM UTC Dallas, TX Chicago, IL

Notification history

05/06/2019 03:00PM UTC
The link with our carrier have now been stabilized and service has returned to normal. We will continue monitoring.
05/06/2019 01:20PM UTC
Dear customer, 

One of our carriers is having issues in the network, causing sporadic service packet loss. We identified the symptom and working with the vendor to fully mitigate it.

Increased latency and possible packet loss might appear during this time.

Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at