Service Fully Operational resolved, 03/07/2019 04:40AM UTC Shanghai, China

Notification history

03/07/2019 04:40AM UTC
Dear customer,

Infrastructure outage has been fully resolved and service is back to normal. We are sorry for the inconvenience.

If you have any further concerns or questions, please contact our Support team at
03/07/2019 01:30AM UTC
Dear customer, 

One of our carriers is having issues in the network, causing sporadic service packet loss. We identified the symptom and working with the vendor to fully mitigate it.

Increased latency and possible packet loss might appear during this time.

Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at