Service Disruption Notification resolved, 07/18/2018 10:24AM UTC Shanghai, China

Notification history

07/18/2018 10:24AM UTC
Dear customer, Infrastructure outage has been fully resolved and service is back to normal.
If you have any further issues or questions, please contact our Support team at
07/18/2018 10:12AM UTC
Dear customer, 

One of our carriers is having issues in the network, causing sporadic service packet loss. We identified the symptom and working with the vendor to fully mitigate it.

Increased latency and possible packet loss might appear during this time.

Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at