Service Disruption Notification resolved, 04/12/2018 10:39AM UTC Shanghai, China

Notification history

04/12/2018 10:39AM UTC
Dear customer,

Network Carrier incident has been fully resolved and service is back to normal.

If you have any further issues or questions, please contact our Support team at
04/12/2018 05:42AM UTC
Dear customer, 

One of our carriers is having issues in the network, causing service packet loss. We identified the symptom and working with the vendor to fully mitigate it.

Thank you for taking the time to review this notice. If you have any questions or concerns about this process, please don’t hesitate to contact our staff for more details at